Intense Support

Standing by Our Products and Services, Your Trusted Partner in Success

Our Products and Services are all backed by Intense Support.

We not only provide unmatched assistance and expertise, but we also stand by the quality of our products and services. As your trusted partner in success, we are committed to delivering solutions that exceed your expectations and drive tangible results for your business.

We take great pride in the reliability and effectiveness of our offerings. Whether it’s our technical support, strategic guidance, or operational assistance, we stand behind the solutions we provide. With our global support services, you can confidently expand your operations, knowing that our experienced team is ready to assist you with technical expertise, strategic guidance, and prompt resolution of any issues that may arise.

Email Support to get a ticket number

Send a support email with the details of your issue to talk_to@binaryelements.com.au

If it’s a VOIP or 3CX Cloud PBX issue, please ensure you provide
1. 3CX URL
2. Phone number
3. Extension number
4. The details of the physical phone if there is one

If it’s an BE SAP Suite issue, please provide
1. Your instance name
2. Screenshots  and issue details

If it’s a BEINC issue, please provide
1. Your instance name
2. Screenshots and issue details

You can review your cases in our portal

Our support portal will show you all the issues and requests you have with us.

Follow up with a call if urgent

Ensure you get a ticket number first then call us on

1300 834 077 / 03 9020 7900

or Chat to us here (see bottom right for chat widget)

or Whatsapp us at +61 489 984 008

Want to Know More?
Call Us or Chat With Us.

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